Lotte Hotel Hanoi is a 318-key luxury hotel on the upper floors of Lotte Center Hanoi, the 65-storey tower at 54 Lieu Giai Street in Ba Dinh. It opened on 2 September 2014. The tower belongs to Lotte Coralis Vietnam, a Lotte Group company, and Lotte Hotels & Resorts runs the hotel. Owner and operator sit in the same group. For owners and investors, it is the city’s clearest example of a hotel inside a mixed-use tower, sharing its address with offices, residences and a department store.
Key facts
| Item | Detail |
|---|---|
| Name | Lotte Hotel Hanoi |
| Address | Lotte Center Hanoi, 54 Lieu Giai Street, Giang Vo Ward, Hanoi |
| Building | 65 storeys plus 5 basements; 253,402 sq m of floor area |
| Owner | Lotte Coralis Vietnam Co., Ltd (Lotte Group) |
| Operator / brand | Lotte Hotels & Resorts |
| Opened | 2 September 2014 |
| Keys | 318 rooms and suites |
| Hotel floor area | 57,860 sq m |
| Events at opening | Three large function rooms; Crystal Ballroom for up to 1,200 |
Owner and operator
Lotte Coralis Vietnam is the investor and owner of Lotte Center Hanoi, according to Vietnamese property records and the building’s own materials. It also manages the building. Hotel Lotte, the group’s hotel company, runs Lotte Hotel Hanoi under its own brand.
Because one group owns the tower and runs the hotel, there is no management contract between unrelated parties to renegotiate. Lotte’s wider business in Vietnam also includes retail and a second Hanoi hotel. At opening, the hotel also joined Worldhotels, a marketing network, to reach travellers outside Lotte’s Korean base.
The tower
| Use | Floors | Size |
|---|---|---|
| Department store | 1 to 6 | 52,924 sq m |
| Offices | 8 to 31 | 78,376 sq m |
| Hotel | 33 to 64 | 57,860 sq m, 318 rooms |
| Serviced residences | 33 to 64 | 54,304 sq m, 258 apartments |
| Observation deck | 65 | 3,514 sq m |
| Lotte Mart | Basement 1 | 6,571 sq m |
Floor and area figures are from Lotte Center Hanoi. The building’s site lists the tower at 272 m; some Vietnamese reports give 267 m.
How it compares in Hanoi
| Lotte Hotel Hanoi | JW Marriott Hanoi | InterContinental Hanoi Westlake | Capella Hanoi | |
|---|---|---|---|---|
| Keys | 318 | 450 | 293 | 47 |
| Opened | 2014 | 2013 | 2007 | 2021 |
| Format | Tower, mixed use | Low-rise, convention-led | Overwater pavilions | Small luxury hotel |
| Owner and operator | Same group (Lotte) | Bitexco / Marriott | BRG / IHG | Sun Group / Capella |
| Largest event room | Up to 1,200 (at opening) | Up to 950 | Not stated | Not compared here |
See our profiles of JW Marriott Hanoi, InterContinental Hanoi Westlake and Capella Hanoi.
Our view: Lotte Hotel Hanoi does not compete with Capella on rate or with the old quarter on charm. Its strengths are size, a big ballroom and the view. The Lotte name is also well known to Korean travellers and companies, a source of demand that independent owners cannot easily copy.
Why it matters now
Hanoi wants at least 10,000 more four- and five-star rooms by 2030, as our Hanoi upscale rooms analysis shows. Much of that will have to come in towers, because large plots in the centre are rare. Lotte Center is a working example of the model: retail and offices in the lower floors, a hotel and residences above, one owner. Lotte has since repeated it at Lotte Mall West Lake, with the L7 hotel on the upper floors of a shopping complex.
What it means for you
1. Developers: a hotel can anchor a tower
A large hotel gives a mixed-use tower a brand, a lobby and event space. Lotte shows that one owner holding the retail, offices and hotel can run them as one product.
2. Owners: watch Korean demand
Korean groups now run several upscale hotels in Hanoi, including Lotte, L7 and Shilla Monogram. They will compete hard for Korean corporate and group business.
3. Event sales teams: the ballroom sets the set
A ballroom for more than 1,000 guests puts Lotte with JW Marriott for the largest dinners and conferences in western Hanoi. Smaller hotels should target the events those two cannot fit in.
4. Investors: owner-operators are harder to buy
When one group owns and runs the hotel, a sale or rebrand is unlikely. Count Lotte Hotel Hanoi as long-term fixed supply in Ba Dinh.
FAQ
Who owns Lotte Hotel Hanoi?
The building, Lotte Center Hanoi, is owned by Lotte Coralis Vietnam Co., Ltd, a Lotte Group company. The hotel is run by Lotte Hotels & Resorts.
How many rooms does Lotte Hotel Hanoi have?
318 rooms and suites, on the upper floors of the tower.
What floors is Lotte Hotel Hanoi on?
The hotel and the serviced residences share floors 33 to 64. Offices are on floors 8 to 31 and the observation deck is on floor 65.
When did Lotte Hotel Hanoi open?
On 2 September 2014.
Where is Lotte Hotel Hanoi?
In Lotte Center Hanoi, 54 Lieu Giai Street, Giang Vo Ward, Ba Dinh, Hanoi.
Does Lotte have other hotels in Hanoi?
Yes. L7 West Lake Hanoi by Lotte is inside Lotte Mall West Lake in Tay Ho.